Financial Information

Financial Responsibility

It is expected that deductibles, co-payments, and other amounts not covered by insurance will be paid prior to services being provided. Accepted forms of payment include personal check and credit card. Payment may be made over the phone prior to your procedure or at check in at Foundation Surgical Hospital of San Antonio. If you have questions at any time, let us know.

Questions About Your Bill

After you’re discharged, a statement will be mailed to you for any balance due after your insurance company has processed your claim. Payment is due upon receipt and may be made by personal check or credit card.

When you receive your statement, please contact the phone number printed on your statement.

CareCredit Credit Card

We accept the CareCredit credit card to help you finance your healthcare wants or needs. It can be used to pay for out-of-pocket expenses like deductibles and copays not covered by insurance.

• CareCredit offers promotional financing on purchases of $200 or more.*
• To apply for or pay with the CareCredit credit card, visit our Pay Bill Online page for a facility specific link.
• Call your surgical facility if you have any questions.

*Subject to credit approval. See provider for details.

Financing Plan: Offered at participating facilities

The Financing Plan is a delayed auto-draft program offered at participating surgical facilities to assist with the facility portion of your bill.

This option is available to all patients covered by insurance products (excludes self-pay)

We offer 6-12 monthly payments for the facility portion of your bill.

A valid credit card or debit card must be submitted to the surgical facility.

Please contact Foundation Surgical Hospital of San Antonio if you have any questions.

Financial Assistance

At Foundation Surgical Hospital of San Antonio, we are committed to providing compassionate, high-quality care to the communities we serve. If you don't have health insurance, our financial counseling staff is here to help you to find and access government or private programs that may help you pay for health care.

The first step is to see if you are eligible for a government-sponsored health program (i.e. Medi-Cal/Medicaid, Medicare, disability). Financial Counselors are available to work with you to complete the application process. If you qualify, these programs can provide access to health care and other vital social services for you and your family. If you need assistance, please call a Financial Counselor at +1-210-478-5400.

If you are not eligible for a government program, you may qualify for Foundation Surgical Hospital of San Antonio needs-based Financial Assistance program.

Eligibility and Enrollment Services (EES) 

The Eligibility and Enrollment Services Program is a hospital service provided to you at no cost. You may qualify for government programs, which would pay for all or part of your hospital and medical expenses. Our Patient Advocates will provide applications and are available to assist you in the application process. Please contact Foundation Surgical Hospital of San Antonio at +1-210-478-5400 for additional information.

Outside Assistance Programs For Which You May Qualify:

• Medicaid/Medi-Cal
• Supplemental Security Income
• Temporary Assistance for Needy Families
• County Indigent
• Social Security Disability
• Victims of a Violent Crime Fund
• Medical Low Income Adults

Charity Care Program—Financial Assistance 

A Financial Assistance Program is available to patients that do not have the means to pay for hospital expenses and do not qualify for any Medical Eligibility Programs. You may qualify if your household income is below 200% of the federal poverty limit. To be considered for the financial assistance, you will be required to provide information on your household finances through a confidential Financial Application. Documentation will be requested to verify your circumstances in order to determine eligibility. Please contact Foundation Surgical Hospital of San Antonio at +1-210-478-5400 for additional information.

As a courtesy to patients, Foundation Surgical Hospital of San Antonio submits bills to your insurance company and will do everything possible to expedite your claim. However, it may become necessary for you to contact the insurance company or supply additional information to them for claims processing requirements or to expedite payment. You should remember that your policy is a contract between you and your insurance company and you have the final responsibility for payment of your hospital bill.

If you have certain tests or treatments, you may receive bills from physicians you did not see in person. These bills are for professional services rendered by these doctors in diagnosing and interpreting test results while you were a patient. Pathologists, radiologists, cardiologists, anesthesiologists and other specialists perform these services and are legally required to submit separate bills. If you have questions about these bills, please call the number printed on the statement you receive from them.

If You Have Health Insurance

Foundation Surgical Hospital of San Antonio accepts most major insurance carriers. When you are admitted, we will need a copy of your identification card to verify your insurance coverage. If you have questions about your coverage while in the hospital, please call us at (210) 478-5400, or contact your insurance company or employer.

If you are a Member of an HMO or PPO

Patients with HMO and PPO coverage are responsible for paying any co-payments, deductibles, and non-covered services at the time services are rendered. Your plan may have special requirements, such as a second surgical opinion or pre-certification for certain tests or procedures. It is your responsibility to make sure the requirements of your plan have been met. If your plan’s requirements are not followed, you may be financially responsible for all or part of your bill. Also, some physician specialists may not participate in your healthcare plan and their services may not be covered. In Case of an Emergency, it is important you call the appropriate review service or your insurance company within 24 hours of admission, or your claim may not be honored.

If You Are Covered by Medicare

We will need a copy of your Medicare card to verify eligibility and process your Medicare claim. You should be aware that the Medicare program specifically excludes payment for certain items and services such as cosmetic surgery, some oral surgery procedures, personal comfort items, hearing evaluations and others. Deductibles and co-payments are also the responsibility of the patient. FSHSA files with Medicare for inpatient services and outpatient services. As an additional service, we will assist you in filing your supplemental insurance.

Self-Pay or Self Funding

Patient’s who do not carry insurance coverage or wish to file their own insurance claims will be responsible for total payment of charges at the time services are rendered. This policy also applies to patients who do not provide adequate insurance information in order to file an appropriate claim.

Payment of Services

For you convenience we accept credit cards, personal or cashiers' checks and money orders.

Workers’ Compensation

FSHSA will file all authorized claims to a patient’s employer for work-related injuries. Note: To be eligible for Workers’ Compensation coverage, the patient must have the employer accept liability for the Workers’ Compensation Claim. Patients must provide the exact date of injury, the employer’s name, address, telephone number, and a business contact that can be reached for approval of services. The surgery must be authorized by your Workers' Compensation carrier prior to your date of service.

Financial Counseling

If you do not have insurance or you have limited coverage, our financial counselors will be pleased to assist you in making other arrangements for payment prior to discharge. Our financial counselors can be reached at (210) 478-5317.